The Next Step: Standing Still
Sorry I haven’t blogged in a while. Lots of things happening, including deciding on things that won’t happen. The biggest thing: I’m staying in Cleveland. This is good.
Sorry I haven’t blogged in a while. Lots of things happening, including deciding on things that won’t happen. The biggest thing: I’m staying in Cleveland. This is good.
There's more at josephzitt.com.
From the author of 19th Nervous Breakdown: Making Human Connections in the Landscape of Commerce
"Customers have told me that I approach bookselling like a ministry. Sometimes I find people exactly what they want; I hope that sometimes I find what they need. And helping the store make a profit is probably a good thing, too. But what I look for is the human contact, the communication, the chance to help people leave the store happier than they came in."