As in so many stores, our CD selection now takes up less space than before. The entire industry has been reducing in-store holdings. But with the moving of the furniture to open up space for, among other things, an increased teen book and manga area, customers have been asking a lot more questions.
One thing [...]
Well, I thought the book was complete. But in going through it again, strengthening some threads of plot, etc, I discovered some bits that had to be present, for dramatic and structural reasons.
The first of these is a new entry for Sarah.
This one may seem a bit more enigmatic than most, since it mostly sets [...]
Sorry I haven’t blogged in a while. Lots of things happening, including deciding on things that won’t happen. The biggest thing: I’m staying in Cleveland. This is good.
There's more at josephzitt.com.
From the author of 19th Nervous Breakdown: Making Human Connections in the Landscape of Commerce
"Customers have told me that I approach bookselling like a ministry. Sometimes I find people exactly what they want; I hope that sometimes I find what they need. And helping the store make a profit is probably a good thing, too. But what I look for is the human contact, the communication, the chance to help people leave the store happier than they came in."