Joseph S. Zitt
2825 Derbyshire Rd, Cleveland Heights, OH, 44118-2711
978-JOE-ZITT (978-563-9488)
jzitt@josephzitt.com * www.josephzitt.com
SUMMARY
Over eight years experience as a bookseller and over twenty in
information technology, excelling in connecting people with the
knowledge, entertainment, and tools that they desire and need.
EXPERIENCE
2002-Present: Borders Books and Music
San Francisco, CA, and Beachwood, OH
Bookseller and Digital Specialist
- Served as primary sales and reference contact for customers
interested in eReaders and digital publishing.
- Created innovative cross-reference display cards to encourage
customers to find further works by favorite artists in other
genres and media.
- Created signage and ways of organizing CDs and DVDs that help
customers find and buy them.
- Served as reference person for jazz and classical music and for
books on computers and religion.
- Enhanced computer systems to help workers find and order
products more effectively. Documented procedures and trained
others in using the tools.
- Named district-wide "Employee of the Quarter" during first
quarter in the district, and store's first "Employee of the Month"
and "Best Seller".
2000-2001: GlobalCenter/Exodus Communications
Herndon, VA
Web Content Developer
- Organized and managed Professional Services intranet Web.
- Created methods of presenting information from DocuShare
database via XML and HTML.
1988-2000: Contractor
Contracts at IBM, Texas Instruments, Zeneca, and others.
New York, NY; Gaithersburg, MD; Austin, TX; Dallas, TX
Technical Writer/Editor, Programmer, Webmaster
- Developed software and methods to help writers convert, process
and publish information more effectively online and in print.
- Wrote and edited documentation for users and developers.
Previous Experience
- Wrote user and reference manuals for UNIX and Windows software.
- Developed systems and procedures for transferring information
and images between IBM mainframes and PCs.
- Implemented and documented system operator procedures.
- Co-designed and operated in-house bulletin board system.
Author:
- 19th Nervous Breakdown: Making Human Connections in the
Landscape of Commerce. Highland Park, NJ: Black Angel
Press, 2011
- The Book of Voices. Berkeley, CA: Apocryphile Press, 2010
- The Rounds. Berkeley, CA: Apocryphile Press, 2009
- Surprise Me with Beauty: The Music of Human Systems. Toms
River, NJ: Metatron Press of New Jersey, 2001
- Shekhinah: the Presence. Austin, TX: Metatron Press, 1992;
Berkeley, CA: Apocryphile Press, 2009
Online:
- Personal site: www.josephzitt.com
- The Path of the Bookseller (Blog). www.josephzitt.com/blog/
- Shekhinah: the Presence (Multimedia project).
www.shekhinahthepresence.com
- The Book of Voices (Fiction). www.thebookofvoices.com
